Chloe BaileyCommunity ManagerCONTACTPhone:Email:Address:LinkedIn:══════════════════════════════════════════JUNIOR (1–2 years)══════════════════════════════════════════SUMMARYResults-driven Community Manager with 6+ years of experience delivering measurable outcomes across teams and projects. Strong on planning, communication, and turning ambiguous goals into shipped work. Trusted partner to leadership and peers, known for clear communication and dependable delivery.WORK EXPERIENCEJunior Community Manager — Westbridge Group, Miami, FL (Aug 2023 – Present)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Community Manager Intern — Westbridge Group, Miami, FL (Jan 2023 – Jul 2023)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.SKILLSMicrosoft 365 • Google Workspace • Project Tools (Asana / Jira) • Reporting (Excel / BI) • Communication • Ownership • Adaptability • Problem Solving • Collaboration • Project Management • Stakeholder Management • Process ImprovementEDUCATIONBachelor of Arts, Community Manager — State University (Aug 2014 – May 2018)LANGUAGESEnglish — Native • Spanish — Fluent══════════════════════════════════════════MID-LEVEL (2–5 years)══════════════════════════════════════════SUMMARYResults-driven Community Manager with 6+ years of experience delivering measurable outcomes across teams and projects. Strong on planning, communication, and turning ambiguous goals into shipped work. Trusted partner to leadership and peers, known for clear communication and dependable delivery. Comfortable owning ambiguous problems and turning them into shipped, measurable outcomes.WORK EXPERIENCECommunity Manager — Westbridge Group, Miami, FL (Jun 2021 – Present)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.Associate Community Manager — Westbridge Group, Miami, FL (Mar 2019 – May 2021)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.Junior Community Manager — Northpoint Partners, Baltimore, MD (Aug 2017 – Feb 2019)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.SKILLSMicrosoft 365 • Google Workspace • Project Tools (Asana / Jira) • Reporting (Excel / BI) • Communication • Ownership • Adaptability • Problem Solving • Collaboration • Project Management • Stakeholder Management • Process Improvement • Reporting • Leadership • Time Management • Critical ThinkingEDUCATIONBachelor of Arts, Community Manager — State University (Aug 2014 – May 2018)LANGUAGESEnglish — Native • Spanish — Fluent══════════════════════════════════════════SENIOR (5–10 years)══════════════════════════════════════════SUMMARYResults-driven Community Manager with 6+ years of experience delivering measurable outcomes across teams and projects. Strong on planning, communication, and turning ambiguous goals into shipped work. Trusted partner to leadership and peers, known for clear communication and dependable delivery. Comfortable owning ambiguous problems and turning them into shipped, measurable outcomes. Brings a calm, organized approach to high-pressure environments and tight deadlines. Committed to continuous learning and mentoring others as a community manager.WORK EXPERIENCESenior Community Manager — Westbridge Group, Miami, FL (Mar 2020 – Present)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.Community Manager — Westbridge Group, Miami, FL (Jun 2017 – Feb 2020)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.Associate Community Manager — Northpoint Partners, Baltimore, MD (Sep 2014 – May 2017)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.SKILLSMicrosoft 365 • Google Workspace • Project Tools (Asana / Jira) • Reporting (Excel / BI) • Communication • Ownership • Adaptability • Problem Solving • Collaboration • Project Management • Stakeholder Management • Process Improvement • Reporting • Leadership • Time Management • Critical Thinking • Written Communication • Attention to Detail • Prioritization • Cross-Functional CoordinationEDUCATIONBachelor of Arts, Community Manager — State University (Aug 2014 – May 2018)LANGUAGESEnglish — Native • Spanish — Fluent══════════════════════════════════════════LEAD / MANAGER (10+ years)══════════════════════════════════════════SUMMARYResults-driven Community Manager with 6+ years of experience delivering measurable outcomes across teams and projects. Strong on planning, communication, and turning ambiguous goals into shipped work. Trusted partner to leadership and peers, known for clear communication and dependable delivery. Comfortable owning ambiguous problems and turning them into shipped, measurable outcomes. Brings a calm, organized approach to high-pressure environments and tight deadlines. Committed to continuous learning and mentoring others as a community manager.WORK EXPERIENCELead Community Manager — Westbridge Group, Miami, FL (Jan 2019 – Present)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.Mentored junior teammates through 1:1 coaching and code/work reviews, helping them ramp up faster and take on more ownership.Senior Community Manager — Westbridge Group, Miami, FL (Aug 2014 – Dec 2018)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.Mentored junior teammates through 1:1 coaching and code/work reviews, helping them ramp up faster and take on more ownership.Community Manager — Northpoint Partners, Baltimore, MD (May 2010 – Jul 2014)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.Junior Community Manager — Crestline Holdings, Baltimore, MD (Jun 2008 – Apr 2010)Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.SKILLSMicrosoft 365 • Google Workspace • Project Tools (Asana / Jira) • Reporting (Excel / BI) • Communication • Ownership • Adaptability • Problem Solving • Collaboration • Project Management • Stakeholder Management • Process Improvement • Reporting • Leadership • Time Management • Critical Thinking • Written Communication • Attention to Detail • Prioritization • Cross-Functional Coordination • Documentation • Stakeholder UpdatesEDUCATIONBachelor of Arts, Community Manager — State University (Aug 2014 – May 2018)LANGUAGESEnglish — Native • Spanish — Fluent
How to Write a Community Manager Resume
Community Manager roles remain among the most competitive in their field, and a well-written resume is the single biggest lever you control. A great community manager resume demonstrates measurable impact, the exact keywords the JD asks for, and a clean, ATS-friendly layout.
Resumeva's ATS Resume Builder helps community managers create resumes optimized for both recruiters and applicant tracking systems — same story, half the time.
What should a community manager resume include?
- Resume header
- Professional summary
- Work experience
- Skills
- Education
- Certifications
- Optional awards and achievements
Community Manager Salary & Job Growth
Salary and demand vary widely across community manager specializations. The charts below show current US averages and year-over-year growth across the most common community manager role variants — use this to position your title, target comp, and headline metrics.
Salary by seniority
Jobs per year
Community Manager Job Market Outlook
Hiring for community manager roles continues to reward candidates who can show concrete, measurable outcomes — not just responsibilities.
What to Include in Your Community Manager Work Experience
Every employment-history entry on a community manager resume should include:
Include the following:
ATS Optimization for Community Manager Resumes
Most employers and recruiting agencies use Applicant Tracking Systems (ATS) to screen applications before a human ever sees them. Resumeva's free ATS Resume Checker helps you identify missing keywords, formatting issues, weak bullet points, skills gaps, and ATS compatibility problems in seconds.
- Missing keywords from the JD
- Formatting issues (two-column layouts, text in images)
- Weak, responsibility-only bullet points
- Skills gaps versus the target role
- ATS-compatibility problems
Community Manager ATS Keywords
The keywords most often surfaced in community manager job descriptions include:
Choosing the Best Community Manager Resume Template
The best community manager resume template is:
- ATS-friendly (single column, standard headings)
- Easy to read at a glance
- Professional and on-brand for the role
- Well structured, with consistent dates and spacing
Resumeva recommends a reverse-chronological format for most community manager professionals.
Community Manager Resume Summary Example
A resume summary should quickly communicate your experience and value. Example:
Results-driven Community Manager with 6+ years of experience delivering measurable outcomes across teams and projects. Strong on planning, communication, and turning ambiguous goals into shipped work.
Community Manager Work Experience Examples
Strong example
Community Manager | Westbridge Group
- Owned key community manager initiatives end-to-end, balancing scope, schedule, and stakeholder expectations.
- Improved team workflows and reporting, reducing weekly status meeting time by ~meaningfully.
- Partnered cross-functionally with 5+ teams; consistently rated top-performer in 360 reviews.
- Trained and mentored junior team members; 3 promoted within 12 months.
Weak example
- Responsible for community manager duties.
- Worked with the team.
- Helped with projects.
Community Manager Skills Examples
Hard skills
- • Microsoft 365
- • Google Workspace
- • Project Tools (Asana / Jira)
- • Reporting (Excel / BI)
Soft skills
- • Communication
- • Ownership
- • Adaptability
- • Problem Solving
- • Collaboration
Education Section Example
Bachelor of Arts, Community Manager
State University · 2014 – 2018
Additional certifications:
- Industry-Standard Professional Certification
Common Community Manager Resume Mistakes
Keep it simple — there is no need for your community manager resume to be creative. Clear and concise is all that is required.
Ensure your resume is spaced out well, uses a single column, and is easy to scan in under 10 seconds.
Write a community manager resume that is more than two pages long. Recruiters simply don't have the time to read pages and pages.
Use tables, graphs, or images on your resume — ATS parsers mangle them. Text only is fine.
- Using generic summaries that could apply to any candidate
- Missing ATS keywords from the target JD
- Listing duties instead of measurable achievements
- Using outdated, multi-column resume formats that parsers mangle
- Including irrelevant experience that dilutes the story
Frequently Asked Questions
How long should a community manager resume be?
Most community managers should use a one-page resume early in their career and a two-page resume if they have extensive, distinct experience to show.
What is the best format for a community manager resume?
Reverse-chronological format remains the preferred format for most community manager positions because it surfaces recency and progression first.
Are community manager resumes screened by ATS?
Yes. The majority of employers use ATS software before resumes reach a hiring manager — keywords and a parser-friendly layout matter.
Improve your resume with Resumeva
Get an ATS score, find missing keywords, and improve your bullet points with AI.
Build my community manager resume
