Terms of Service

You sign in with a one-time code sent to your email or with Google. You are responsible for keeping access to that email or Google account secure and for activity on your Resumeva account. Tell us promptly at info@resumeva.com if you suspect unauthorized access.

You keep ownership of the resumes, cover letters and other content you create. You are responsible for making sure it is accurate and that you have the right to use it. We may remove content that breaks the law or these Terms, but we do not monitor all content.

You allow Resumeva to store, display and process your content only as needed to provide the Services to you — for example to save your documents, generate files, and run the AI features you choose to use. This processing is done by Resumeva and the providers named in the Privacy Policy (OpenAI and Google Gemini). This permission ends when you delete the content or your account, except for records we may keep under Section 08. Deletion by those providers and from our backups may not be immediate; it follows their terms and our backup cycle. We do not claim any other rights over your content.

AI suggestions, scores and checks can be incomplete or wrong. Review them before you use them. Resumeva does not guarantee interviews, job offers or any hiring outcome.

Resumeva currently offers these paid plans, in US dollars:

• 3-Day Pro Pass: $2.99, one-time payment for 3 days of Pro. It does not renew.
• Pro Monthly: $14.99, renews every month.
• Pro Quarterly: $29.99, renews every 3 months.
• Pro Yearly: $59.99, billed upfront and renews every year.

Subscriptions renew automatically at the end of each billing period at the price shown at checkout until you cancel (see Section 04). Checkout shows the plan, price, currency and renewal terms before you pay, and payments are processed by Stripe. If the Pricing page or checkout shows different current terms, the terms you accepted at checkout apply. We will notify you before any price change applies to an existing subscription, as required by law.

Stopping renewals. You can cancel future renewals at any time in Account → Billing & subscription. Cancelling stops the next renewal, and Pro access normally continues until the end of the period you have already paid for. Access may end earlier where the relevant payment is refunded or reversed, or where access is suspended or terminated in accordance with Section 08 and applicable law. The updated status in your account is your confirmation. If self-service cancellation does not work, contact info@resumeva.com and we will help.

3-Day Pro Pass. The Pass does not renew, so there is nothing to cancel to stop future charges. It ends automatically after 3 days.

Statutory rights. If the law where you live gives you a right to withdraw from or cancel a purchase, you may exercise it by any clear statement, including an email to info@resumeva.com. These Terms do not limit that right.

Cancelling does not by itself give a refund. Refunds are covered in Section 06.

Pro subscriptions (Monthly, Quarterly and Yearly) include an Expert Resume Review by a Resumeva specialist, limited to one request in any 30-day period. The 30 days are counted from your previous request, unused requests do not carry over, and you can have only one open request at a time. The 3-Day Pro Pass does not include it. By submitting a review request, you authorize Resumeva staff to access the resume you selected only for the purpose of providing that review.

Resumeva refunds a duplicate payment when payment records identify the duplicate charge with certainty; ambiguous cases require manual review. Other refund requests are reviewed individually using the relevant payment and account records. A refund may be approved for a verified billing or technical error, and is issued when required by applicable law. Submitting a request is not automatic approval, and nothing in this policy limits mandatory consumer rights. Any approved refund is returned to the original payment method.

Refunds and remedies that the law gives you are separate from the voluntary refunds described above. These Terms never limit those legal rights.

Any trial or promotional discount is governed by the terms displayed with that offer before checkout. Resumeva may limit eligibility or prevent multiple promotions from being combined. No referral credit or discount is promised unless it is displayed with its applicable terms.

We may suspend or close an account when required by law, to protect the Services or other people, or for a serious breach of these Terms. Where reasonable, we will tell you why. If your account is suspended or closed, you may lose access to purchases you have made, subject to Section 06 and your mandatory legal rights.

You can delete your account in Account Settings. Deleting your account deletes your personal information as described in the Privacy Policy. We may keep records we are required or permitted by law to keep, and this Section does not promise their deletion. Refunds after suspension or closure are covered in Section 06.

Our Privacy Policy explains how we handle personal information.

We work to keep Resumeva reliable and secure, but we cannot promise that it will always be available, error-free or free of security incidents. Keep your own copies of important documents.

To the extent the law allows, we are not responsible for losses that were not reasonably foreseeable, for indirect losses such as lost profits or lost job opportunities, or for losses caused by events outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including for fraud, gross negligence, wilful misconduct, death or personal injury, or your mandatory rights and remedies as a consumer.

These terms are governed by Bulgarian law. This does not remove protections you have under the mandatory consumer laws of the country where you live. If any provision is found unenforceable, the remaining terms will still apply.

We may update these Terms. We will give at least 15 days' notice of significant changes before they take effect. If you do not agree, you can stop using the Services and cancel any subscription before the changes apply.