Matthew Mitchell
11 Administrative Assistant
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JUNIOR (1–2 years)
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SUMMARY
11 Administrative Assistant with 7+ years supporting executives and teams in fast-moving environments. Strong on calendar, travel, and confidential project work. Trusted partner to leadership and peers, known for clear communication and dependable delivery.
WORK EXPERIENCE
Junior 11 Administrative Assistant — Westbridge Group, Miami, FL (Aug 2023 – Present)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
11 Administrative Assistant Intern — Westbridge Group, Miami, FL (Jan 2023 – Jul 2023)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
SKILLS
Microsoft 365 • Google Workspace • Concur / Navan • Notion / Asana • Zoom / Teams • Discretion • Organization • Communication • Anticipation • Composure • Calendar Management • Travel Coordination
EDUCATION
Bachelor of Arts, 11 Administrative Assistant — State University (Aug 2014 – May 2018)
LANGUAGES
English — Native • Spanish — Fluent
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MID-LEVEL (2–5 years)
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SUMMARY
11 Administrative Assistant with 7+ years supporting executives and teams in fast-moving environments. Strong on calendar, travel, and confidential project work. Trusted partner to leadership and peers, known for clear communication and dependable delivery. Comfortable owning ambiguous problems and turning them into shipped, measurable outcomes. Brings a calm, organized approach to high-pressure environments and tight deadlines.
WORK EXPERIENCE
11 Administrative Assistant — Westbridge Group, Miami, FL (Jun 2021 – Present)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
Associate 11 Administrative Assistant — Westbridge Group, Miami, FL (Mar 2019 – May 2021)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
Junior 11 Administrative Assistant — Northpoint Partners, Baltimore, MD (Aug 2017 – Feb 2019)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
SKILLS
Microsoft 365 • Google Workspace • Concur / Navan • Notion / Asana • Zoom / Teams • Discretion • Organization • Communication • Anticipation • Composure • Calendar Management • Travel Coordination • Expense Reporting • Vendor Management • Confidentiality • Time Management
EDUCATION
Bachelor of Arts, 11 Administrative Assistant — State University (Aug 2014 – May 2018)
LANGUAGES
English — Native • Spanish — Fluent
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SENIOR (5–10 years)
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SUMMARY
11 Administrative Assistant with 7+ years supporting executives and teams in fast-moving environments. Strong on calendar, travel, and confidential project work. Trusted partner to leadership and peers, known for clear communication and dependable delivery. Comfortable owning ambiguous problems and turning them into shipped, measurable outcomes. Brings a calm, organized approach to high-pressure environments and tight deadlines. Committed to continuous learning and mentoring others as a 11 administrative assistant.
WORK EXPERIENCE
Senior 11 Administrative Assistant — Westbridge Group, Miami, FL (Mar 2020 – Present)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
•Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.
11 Administrative Assistant — Westbridge Group, Miami, FL (Jun 2017 – Feb 2020)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
•Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.
Associate 11 Administrative Assistant — Northpoint Partners, Baltimore, MD (Sep 2014 – May 2017)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
SKILLS
Microsoft 365 • Google Workspace • Concur / Navan • Notion / Asana • Zoom / Teams • Discretion • Organization • Communication • Anticipation • Composure • Calendar Management • Travel Coordination • Expense Reporting • Vendor Management • Confidentiality • Time Management • Critical Thinking • Collaboration • Adaptability • Written Communication
EDUCATION
Bachelor of Arts, 11 Administrative Assistant — State University (Aug 2014 – May 2018)
LANGUAGES
English — Native • Spanish — Fluent
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LEAD / MANAGER (10+ years)
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SUMMARY
11 Administrative Assistant with 7+ years supporting executives and teams in fast-moving environments. Strong on calendar, travel, and confidential project work. Trusted partner to leadership and peers, known for clear communication and dependable delivery. Comfortable owning ambiguous problems and turning them into shipped, measurable outcomes. Brings a calm, organized approach to high-pressure environments and tight deadlines. Committed to continuous learning and mentoring others as a 11 administrative assistant.
WORK EXPERIENCE
Lead 11 Administrative Assistant — Westbridge Group, Miami, FL (Jan 2019 – Present)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
•Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.
•Mentored junior teammates through 1:1 coaching and code/work reviews, helping them ramp up faster and take on more ownership.
Senior 11 Administrative Assistant — Westbridge Group, Miami, FL (Aug 2014 – Dec 2018)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
•Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.
•Mentored junior teammates through 1:1 coaching and code/work reviews, helping them ramp up faster and take on more ownership.
11 Administrative Assistant — Northpoint Partners, Baltimore, MD (May 2010 – Jul 2014)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
•Documented processes, decisions, and lessons learned so the team could scale best practices and onboard new contributors quickly.
Junior 11 Administrative Assistant — Crestline Holdings, Baltimore, MD (Jun 2008 – Apr 2010)
•Consulted with cross-functional stakeholders to define goals, scope, and success metrics, and translated them into a clear delivery plan that the team executed on time.
•Owned the end-to-end workflow from research and planning through execution and review, ensuring every deliverable met quality standards and stakeholder expectations.
•Partnered with team members and external partners to align priorities, unblock dependencies, and keep projects moving forward without surprises.
•Analyzed performance data and customer feedback to identify improvement opportunities, then implemented changes that measurably improved outcomes.
SKILLS
Microsoft 365 • Google Workspace • Concur / Navan • Notion / Asana • Zoom / Teams • Discretion • Organization • Communication • Anticipation • Composure • Calendar Management • Travel Coordination • Expense Reporting • Vendor Management • Confidentiality • Time Management • Critical Thinking • Collaboration • Adaptability • Written Communication • Problem Solving • Attention to Detail
EDUCATION
Bachelor of Arts, 11 Administrative Assistant — State University (Aug 2014 – May 2018)
LANGUAGES
English — Native • Spanish — Fluent